Shipping & Handling

Thank you for visiting and shopping at Following are the terms and conditions that constitute our Shipping Policy.


Shipment processing time

As COVID-19 continues to spread, online shopping has increased resulting in longer wait times. We will be working as quickly as possible to fulfill all orders in a timely matter. Thank you for your understanding as we navigate through these times.


Shipping rates & delivery estimates

  • Shipping/Delivery
    • Shipped from Waterloo ON, Canada
    • FREE Local Pick up available at our distribution center in Waterloo
    • $5 Standard Shipping 3 - 6 week ETA
    • $10 Local delivery - Waterloo Region & Guelph 5-7 day ETA
    • $13 flat rate Shipping WITH tracking~ Canada
    • Please allow 1-2 business days for your order to be processed. Please note - Canada Post is experiencing unprecedented volumes due to our current conditions ~ delivery times for standard shipping and shipping with tracking cannot be guaranteed
    • Packaged in a 100% recyclable mailer


Damages is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.


Return Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.